Valet Parking FAQ's

• The ultimate in comfort, convenience and speed. 
• Personal, friendly service. 
• Your vehicle is stationed within secure on-site facilities at all times. 

Valet is open 365 days a year from 04:30 to 23:30 

• Valet is located in Atura Circuit, at the Norhtern end of the Terminal, near to the Atura Hotel.. Please see map for location. 
• Street Address: Atura Circuit S, Adelaide Airport 5950. 

• Drive to Valet and park your vehicle at the Terminal entrance, 
• Hand your keys to the Valet concierge to check-in, 
• Your vehicle will be parked in a secure car park, 
• Your car will be waiting for you at the same location on your scheduled return. 

• Phone: 08 8308 9211 
• Email: valetreception@adelaideairport.com.au

• Book your Valet online at www.adelaideairport.com.au before you travel to secure the best Valet parking rate. 
• You can also use the Valet service without an online booking, just drive up and go! Drive-up rates are available here

• Book online at www.parkadl.com.au for the best available Valet parking rates.
• Valet driveup daily* rates can be found here

If you have booked online you can cancel your booking up to 2 hrs prior to the scheduled start time via the ‘Manage my booking’ link in your confirmation emails.   

• If you have booked online you can amend your booking up to 2 hrs prior to the scheduled start time via the ‘Manage my booking’ link in your confirmation emails

Yes. Our Valet team will keep your keys securely stored until you return to pick up your vehicle. 

• Your vehicle will be stored in an on-site secure outdoor facility. 

• Yes! All Valet drivers are insured to drive customer vehicles. 

• Carwash services are unavailable at this time. If you would like be interested in a future carwash service as part of Valet please inform Valet Reception! 

• Adelaide Airport Valet accepts Visa, MasterCard and American Express. Cash is not accepted as a payment type. 

• A 2.2m vehicle height limit applies for Valet 

• Valet is available for all vehicles up to 7.0m in length. 

• Please contact Valet on 08 8308 9211 prior to the scheduled closing time.  

• Please contact Valet at 08 8308 9362 to notify the Valet Concierge of your updated expected arrival time – failure to notify Valet may incur additional administration fees when collecting your vehicle. 
• If you have prebooked your parking you may be subject to an additional charge for any extra time parked. 

• Please speak to the Valet Attendant when dropping off your vehicle to notify them of your pickup arrangements and provide the details of the person collecting your vehicle. For your security the collecting person will be required to provide photographic evidence on collection. 

• Yes, EV charging is available and can be requested upon arrival with our Valet team. Fees apply.
  $20 for 7hrs charging (11kW charger, enough for approx. 400km reach)

• There’s no need to park your own vehicle at Valet; simply hand your keys to one of our trained staff and depart! 

• Once you arrive at Valet you will be greeted by a friendly Valet attendant. Simply provide your details and your keys to the Attendant and you’re set to go in a matter of minutes! 

• Simply come to the Valet Reception and provide your Valet ticket and finalise payment. Once completed your vehicle will be waiting for you! 

• No, at this stage we do not offer rewards points or other benefits for frequent users. Please contact the Valet reception staff to discuss your repeating travel needs to assess how be can best assist 

• Our Valet staff are trained to assist individuals with disabilities and can provide support in to provide a seamless experience at the Adelaide Airport. Please contact Valet prior to your arrival to discuss any special requirements and refer to our website for more information